ZIRUNON strives to deliver all orders in a timely and reliable manner.

1. Order Processing

Orders are typically processed within 2–5 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

Estimated delivery times after dispatch:

• Domestic (Vietnam): 3–7 business days

• International: 7–15 business days depending on the destination

Delivery times are approximate and may vary due to shipping carrier schedules, customs clearance, or unforeseen delays.

3. Shipping Fees

Shipping charges are calculated at checkout based on delivery location and order size. Customers will see the final cost before completing their purchase.

4. Tracking Information

Once the order is shipped, customers will receive a tracking number via email. Tracking updates may take up to 48 hours to appear.

5. Customs Duties

International shipments may incur customs duties or taxes depending on the destination country. These charges are the responsibility of the buyer.

6. Address Accuracy

Customers are responsible for ensuring that their shipping information is correct. ZIRUNON is not liable for delivery issues caused by incorrect addresses.

SHIPPING POLICY